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ORDER PLACEMENT
Orders may be placed at any time via
fax, e-mail or telephone. Telephone orders may be placed between the
hours of 8:30 a.m. and 5:00 p.m. Pacific time or left on voice mail at
any time.
Where orders need to be sent:
Ambipro, Inc.
1512L Eatonton Road
Madison, GA 30650
Phone: (858) 735-3718
Fax:
E-mail:
baugustus@ambipro.com
Information required on order forms:
a. Client Information
Company name
Purchasers name and position
Purchase order number
Billing address
Shipping address
Telephone number
Fax number
FedEx number
Resale certificate number
b. Product Information
Catalog number
Product name
Quantity
Package size(s)
GO TO ORDER FORM
Pricing
The price of a particular product will depend upon the quantity ordered,
and availability upon request. Please, therefore, call for a quotation.
Quotations are valid for thirty days from the date of quoting.
All quotations are in U.S. Dollars.
Conditions of Sale
- Preshipment Evaluation (bulk)
Due to the nature of these products, it is our company policy that Purchasers
evaluate samples of the lot they wish to purchase prior to shipment
of the bulk quantity ordered.
- Terms of Payment:
Net 30 days f.o.b. San Diego or as set out per pre-arranged agreement.
Ownership passes to the Purchaser under delivery to the carrier. Shipments
are insured by the Purchaser.
- Return Policy:
Ambipro needs to be notified within fifteen (15) days of receipt of
goods in the event that a return needs to be made. Returns will not
be accepted after 30 days from date of shipment from our premises. No
items are returnable without prior authorization from Ambipro. All goods
must be accompanied by return goods authorization number, which must
be obtained from our Customer Service Department. No unauthorized returns
will be accepted. Product will be shipped back to purchaser at purchasers
expense.
- Requests for return of goods should
include:
a. Purchasers name, company or affiliation and address.
b. Purchasers phone number.
c. Ambipros invoice number
d. The product description and order number
e. Reason for requesting return.
No returns will be accepted after 30 days.
- Product Quality
Products with substantiated quality/integrity deficiencies may be returned
for full credit, including freight. Ambipro reserves the right to test
a sample of product prior to authorizing the return of remaining product
and to deny return if, in the opinion of Ambipro, the product complaint
is a result of specialized or inappropriate usage rather than a failure
of the product to meet Ambipros specifications.
- Minimum Order:
Minimum order is $200.00
- Standing Orders:
Ambipro will schedule predetermined shipments on any given product.
This service eliminates the burden of placing frequent repeat orders,
assures product availability and timely delivery of a frequently needed
product and discount pricing. Standing order prices are available.
For standing orders with discounted pricing, the total order quantity
must be delivered within 12 months. In the event the total quantity
delivered falls below the agreed upon total, Ambipro reserves the right
to invoice for the price differential per unit. With a standing order
the Purchaser also has the option of reserving particular lots of material
for a period not to exceed four months.
- Alteration Right:
Ambipro reserves the right to change product specifications (i.e., buffer
systems) as seen fit to maximize product quality, unless a contractual
agreement exists with a client.
- Custom Projects:
Accepted on approval.
- Warranty:
Seller warrants, to the original Purchaser only, that every attempt
has been made for the products listed in this catalog, to conform to
the composition and purity described therein at the time of their shipment.
Purchasers sole remedy for failure to meet this warranty shall
be replacement of the unused portion of the product or, at Sellers
option, refund of the purchase price; provided, however, that Purchaser
returns product claimed to be nonconforming within 30 days of the receipt
of the product. Seller makes no warranty, expressed or implied, including
any implied warranty of fitness for a particular purpose or of merchantability.
In no case shall Seller assume any responsibility for the use or handling
of the product or any liability for consequential, special, indirect,
or incidental damages resulting therefrom.
- Unless otherwise indicated, the
products listed herein are intended for in vitro use only.
Nothing disclosed herein is to be construed as a recommendation to use
our products in violation of any patents. The information presented
is believed to be accurate. However, said information and products are
offered without warranty or guarantee since the ultimate conditions
of use and the variability of the materials treated are beyond our control.
We cannot be responsible for patent infringements or other violations
that may occur with the use of the products
Shipment Procedures
Unless otherwise specified by the client, Ambipro will select the shipper,
subject to service and charge. Federal Express (Priority 1) will ship
within the United States.
- Shipping Error:
Product shipped in error by Ambipro may be returned for full credit
including freight.
- Merchandise Ordered in Error:
Only unopened and correctly stored merchandise may be returned. Ambipro
must be notified within 3 days of receipt. All shipping costs plus a
40% handling fee will be paid by the customer returning goods ordered
in error. No return of custom products will be authorized if product
meets specifications agreed upon prior to shipment.
The information presented, concerning product specifications, descriptions,
price, returns and conditions, is effective March, 2000.
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